Office Manager Ace Handyman Services

 

Are you looking for a way to turn your customer service background and your engaging personality into a more challenging and rewarding career? Join Ace Handyman Services, we are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers.

In this role you will work with our customers to develop and schedule the services & solutions we provide. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen with the right customer is key to a successful customer journey. NO CONSTRUCTION EXPERIENCE REQUIRED! Build a fun and rewarding career with an industry leader! Apply now!

The Office Manager (OM) makes the first and most lasting impression on customers. The OM is the primary person responsible for customer relations and inbound sales, and also manages crafts scheduling, office workflow, bookkeeping, digital marketing, and office administration.

Office Manager duties include:

• First on the phones and inbound leads
• Daily follow up with prospects via phone and email
• Maintain and control the schedule
• Accounts Receivables, Accounts Payable; postings to Quickbooks
• Solve operational problems and customer service issues as they arise
• Warranty follow up
• Digital Marketing including- social media updates, maintaining local web page, etc.

Job Requirements:

We are looking for professionals who are organized and detail-oriented, with an administrative background and multi-tasking skills. It is also important that you display strong verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our team.

Specific qualifications for the role include:

• 3-5 years of administrative assistant/scheduling experience
• Adaptive to technology- experience with email, MS Office, social media
• QuickBooks Online or other accounting knowledge
• Strong customer service skills
• Excellent office management and communication skills
• Great multitasking and prioritization skills

Compensation will be based upon qualifications starting at $45,000 plus bonus. Opportunities exist for the right person to share in the success of the business enterprise.

Compensation: $45,000.00 - $55,000.00 per year

The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.