DIJGTAL Concierge [Australia]


 

The Challenge:


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We partner with global leaders, transforming complex business problems into human centric solutions.

You thrive on this!

As part of our tight-knit team you'll be the person that creates seamless and unforgettable experiences for our clients, whilst also adding value to office life at DIJGTAL.

What you'll do:

Over the first 6 months you will:


  • Go the extra mile and create memorable experiences for clients:
  • Be the first point of contact for clients and visitors, showcasing a high level of professionalism whilst creating a warm and welcoming environment
  • Organise and set up meeting rooms, designed to delight - whether it's flowers, snacks or catered lunches, you always know which one to roll out
  • Pull out your mad barista skills, no one makes a coffee like you, although I'm sure the DIJGTAL team will try ;)


Playing a vital role in facilitating the seamless operations within DIJGTAL's office:

  • Manage and book incoming and outgoing posts and parcels from couriers and the DIJGTAL mailbox
  • Promptly handle incoming and outgoing phone enquiries
  • Be responsible for regular Woolies orders, stationery and office supplies, team lunches, and drinks Friday, including budget management
  • Act as the primary liaison for contractors and oversee office maintenance requirements
  • Conduct daily sweeps of the office and meeting rooms to ensure that all pots are collected and stacked into the dishwasher before close of business
  • Champion improvements to existing processes that relate to the client and team experience


Bring your creativity to the table and support with planning our annual team building events:

  • As needed, research and assist with ideas for future Sydney and Vancouver team events, collaborating with our DIJGTAL events committee
  • Organise and book team events, including venue hire, catering and on the day logistics as required


Harness your insane organisational skills to support the Managing Partners and Leadership Team:

  • Support with the coordination and booking of flights, accommodation and taxis
  • Ensure that all calendar invites are sent for relevant team members when coordinating bookings and events, being mindful to make amendments in real time should anything change
  • Own the process of providing the best possible experience for our overseas visitors, from the creation of itineraries for pre-planned trips to the booking of restaurants and activities


Ongoing:

  • Support with the onboarding of our new starters:
    • Coordinate and create welcome boxes
    • Organise welcome lunches, including ordering and collection
  • Manage the ordering and tracking of all hardware for both onboarding and offboarding employees
  • Assist with ad hoc projects that may arise from our different departments
  • Build relationships with the wider Sydney DIJGTAL team


What you want

  • To showcase your exceptional customer service skills and experience as a Concierge or Front of House
  • To be an integral part of an innovative design and marketing agency / product incubator with a great crowd (that's us, BTW)
  • Growth. You want to master the skills you have, and pick up some more along the way, then DIJGTAL is the place for you. The sky's the limit, because growth is embedded in our DNA!!
  • A fun, casual, energy rich, culturally diverse and COVID-safe creative workspace in the heart of Sydney CBD
  • To be part of a forward thinking organisation that listens to the people, adapting the way that we work in a way that works for everyone
  • To work across a variety of industries from startup to corporate including our ventures
  • An opportunity to push the envelope, safely make mistakes, and learn from them
  • Gadgets and merch! Laptop, accessories, other goodies
  • An equal opportunity employer: We value diversity and we are committed to providing an inclusive, collaborative working environment

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