Customer Service Representative *DayShift* - 22,000 Package [Philippines]


 

Hi there! You’ve come to check what this great company can offer. You must be a person looking to be part of a NEW AND EXCITING COMPANY, aiming for GREAT CAREER OPPORTUNITY and BENEFITS.

Our company cares beyond expectation as we believe that our greatest asset is our people. We have a family atmosphere that encourages people to always be at their best. We value excellence and reward them with exciting opportunities.

Does that interest you? Read on and see what else we can offer!

We hate wasting people’s time. Our recruitment process made easy:

1. You view the job posting

2. Apply and get your resume reviewed

3. Get interviewed in the comfort of your home, because we’ll do it ONLINE!

4. NO MORE TECHNICAL ASSESSMENTS!

5. REQUIREMENT SUBMISSION DONE ONLINE!

We will assist you every step of the way!

Get these exciting benefits when you join us:

· HMO coverage for you and your dependents

· Group Life Insurance

· Annual performance review

· 13th month pay

· Opportunities for promotion

· Company events

· Great office and unlimited freshly brewed coffee for you to enjoy your break

· Spacious private office

· Location is conveniently located near main road, amazing restaurants and cafes and banks

· Salary payout scheduled on the 10th and 25th to avoid long lines on ATM

LET’S TALK ABOUT YOU!

Qualifications & Skills:

· Experience in quality assurance or claims management

· Experience in motor vehicle accident claim assessment is an advantage

· Ability to think critically and maintain a high level of attention to accuracy and completeness of customer file information

· Experience doing inbound customer support

· Knowledgeable in MS Office, Outlook and email management

· Excellent Verbal and Written English Communications Skills

· Can Multitask

· Can start ASAP

Job Description

· Handling inbound calls from customers and third parties

· Processing of new rental enquiries – capturing all required information and assessing eligibility for Right2Drive accident loans vehicles

· Processing of emails and answering enquiries in a timely manner

· Organise UBER trips for customers

· Uphold a high level of file maintenance and ensure that processes are executed in an accurate and timely manner

· Work a rotating roster covering after hours in Australia from 7pm to 10pm, 7 days a week.

· Review and identify missing information for files, including file integrity and compliance

· Collating and reporting file information to relevant person/s

You must be who we’re looking for!

Job Type: Full-time

Salary: From Php22,000.00 per month

Benefits:

  • Paid training
  • Work from home

Schedule:

  • 8 hour shift

Supplemental pay types:

  • 13th month salary
  • Performance bonus

Ability to commute/relocate:

  • Makati City: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Senior High School (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

Language:

  • English (Preferred)


 

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