RemoteVAPH is seeking a highly skilled and experienced individual with Rent Manager experience for a remote position. The ideal candidate will have strong end-user experience in conflict resolution, client relations, high-end retail call center, and will be able to provide support in the Leasing Department. Additionally, a background in hospitality will be valuable in handling tenant complaints. Working hours will be from Monday to Friday from 9 am - 5 pm EST. (Night Shift)
Requirements:
- Prior experience working with Rent Manager.
- Proven track record in end-user interaction, conflict resolution, and client relations.
- Experience in high-end retail call center or similar customer-facing roles.
- Familiarity with the Leasing Department processes and procedures.
- Hospitality background to effectively address and resolve tenant complaints.
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Job Responsibilities:
- Utilize Rent Manager software to manage rental properties and assist with day-to-day operations.
- Handle end-user interactions, addressing and resolving conflicts and concerns.
- Maintain strong client relations by providing exceptional customer service.
- Support the Leasing Department with administrative tasks, documentation, and tenant communication.
- Utilize problem-solving and de-escalation skills to handle challenging situations.
- Leverage retail and call center experience to deliver outstanding customer support.
Job Type: Full-time
Salary: Php32,000.00 - Php37,000.00 per month
Benefits:
- Work from home
Schedule:
- 8 hour shift
- Night shift
Application Question(s):
- Have you used any Rent Manager program before?
- Do you have a current job right now? (Yes/No)
Experience:
- Rent Manager: 1 year (Preferred)
- Leasing: 1 year (Preferred)
- CSR Customer Service Representative: 1 year (Preferred)
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