Northeast Psychological Wellness is a group behavioral health practice in New York that is seeking a fully remote Medical Biller & Administrative Assistant to lend clerical support to 18 psychotherapists who are also working remotely. This position offers flexible scheduling, with the opportunity to work at least 3 weekdays (7 hours each day), with the option of working additional days/hours. It starts off part-time (few days a week) with the potential of turning into a full-time position. The ideal candidate should have experience with medical/behavioral health billing, be able to multi-task, handle a wide range of office tasks in a very busy practice, and also be able to provide polite, friendly, and professional assistance to patients via phone and email. Great customer service is essential! The candidate must be exceptionally detail-oriented and a quick learner.
Salary: $18.00 per hour
This is a W2 position, not a 1099 or independent contractor position.
Responsibilities
- Answer telephone, relay messages, and provide information when necessary
- Respond to emails from potential patients
- Schedule and confirm patient appointments
- Create electronic charts for new patients
- Navigate our easy-to-use EHR/EMR called Simple Practice (prior experience is highly preferred)
- Verify patients’ insurance coverage
- Post insurance payments
- Follow up with insurance companies for unpaid or denied services
- Complete and submit electronic claim forms for services rendered
- Maintain administrative spreadsheets
- Attend staff meetings, as needed
- Collaborate and communicate with the behavioral health care team
- Perform other related duties & responsibilities as assigned
Qualifications
- Bachelor's degree required
- At least 1 year of medical/behavioral health billing experience required
- Must be familiar with both in-network and out-of-network billing, as well as NY behavioral health coding and billing laws
- At least 1 year of related experience working in a medical or behavioral health facility
Additional Qualifications
- Must be able to work independently and efficiently, as well as part of a team
- Exceptional organizational skills and attention to detail
- Excellent oral and written communication skills
- Must have working knowledge of Microsoft Office & Microsoft Excel or Google Suite/Google Office
- The ability to easily learn our behavioral health EHR called Simple Practice
- Flexibility to handle multiple tasks and deadline pressures
- Ability to take initiative, but also to accept direction and seek guidance appropriately
- Ability to manage confidential information with sensitivity and discretion (in a HIPAA-compliant way)
Other Details
- PLEASE SUBMIT A COVER LETTER WITH YOUR APPLICATION IN ORDER TO BE CONSIDERED FOR THE POSITION. ANY APPLICATION WITHOUT A COVER LETTER WILL NOT BE REVIEWED.
- PLEASE DO NOT CALL OR EMAIL US DIRECTLY.
- ALL APPLICATIONS SHOULD BE SUBMITTED THROUGH INDEED.
Job Type: Part-time
Pay: $18.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Work from home
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
COVID-19 considerations:
Fully remote position. Employee will work from home!
Application Question(s):
- Do you have experience working in behavioral health?
- In which state do you reside?
- Do you have billing & coding experience?
Education:
- Bachelor's (Preferred)
Experience:
- Medical billing: 1 year (Preferred)
Work Location: Remote
