Profile - Customer Care Executive
Location - Marathahalli, Bengaluru
Shift Timings - 8:00 pm - 5:00 am (night shift)
4:00 am - 1:00 am (night shift)
2:00 pm - 11:00 pm (day shift)
8:00 am - 5:00 pm (day shift)
Weekly Working Days - 6 Days
Note:Rotational off
Salary Offered -₹25.0 K to ₹35.0 K (monthly)
Experience - 6 months to 5 yrs of experience as Customer Care mandatory
Communication
- Excellent English skills - Ability to Speak, Write & Read
- Fluent Hindi skills - Ability to Speak
● Handling inbound or outbound calls and / or emails
● Knowledge of TAT, compliance, ticketing systems, CSAT.
● Working on short SLA and clearing backlogs.
● Should be familiar with Customer Empathy, customer service.
● Ensure no errors occurred while assisting customers
● Reaching productivity that meets job standards, while working with speed and accuracy.
● Answer queries about products or the company.
● Responding in a timely and effective manner to all internal communication
● Adheres to and supports company policies and practices
Job Type: Full-time
Salary: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Flexible schedule
Schedule:
- Day shift
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
Education:
- Bachelor's (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Speak with the employer
+91 9315881616
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